FAQ'S

Get the answers to your questions here:

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Q. How soon can you collect my delivery?

A. We aim to collect within 1 hour of your call, although 90% are collected within 30 minutes... (time of day and traffic conditions allowing).

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Q. How do I know when my delivery has been made?

A. We can ring, sms or email you once we have dropped off your goods. We will also inform you of the time of delivery and the name of the person who signed for it.

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Q. How can I pay for the delivery service?

A. Cash on collection or delivery, company cheque, bacs or by card.

We accept:

Early Payment Discounts For Business Customers

  • Gold Payment: Pay within 7 days and receive 5%
  • Silver Payment: Pay within 14 days and receive 3%

Standard Payment Terms Are 30 Days From Invoice

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Q. What time do you deliver?

A. We can deliver your goods at anytime you request. We provide a 24 hour day and night service.

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Q. Are my goods insured?

A. Yes we are insured to the value of £25,000. We can increase this for very valuable loads on request but an additional special cover charge will need to be made.

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Q. What services do you provide?

A. We provide the following services:

  • 24 Hour On-Demand Collection
  • Urgent Deadline Delivery 
  • Pre-Planned Logistics Service
  • Contract Delivery 
  • Immediate Response 
  • Postcode To Postcode Pricing 
  • Wide Range Of Vehicles
  • Direct European Services
  • All Goods Fully Insured 
  • Immediate Proof Of Delivery: Phone, SMS, Email
  • Bespoke services tailored to your needs

We offer a very flexible service and will be happy to discuss your requirements Call 07954 585 271

Email: sales@equinoxcouriers.com

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Not got the answer you were looking for?

Email your question to:

sales@equinoxcouriers.com

 

Round The Clock Delivery Service!

Competitive Prices: Fast & Reliable
24 Hour On-Demand Collection | Urgent Deadline Delivery 
Pre-Planned Logistics Service | Contract Delivery |  Immediate Response 
Postcode To Postcode Pricing | Wide Range Of Vehicles | Direct EU Services
All Goods Fully Insured | Bespoke Services Tailored to Your Needs
Immediate Proof Of Delivery: Phone, SMS, Email

IMPORTANT NOTICE


LOCAL & NATIONWIDE

A Letter To A Pallet, Documents & Parcels
Same Day Delivery
Happy To Quote

Reliable | Professional | Immediate Reponse


Personalised Door To Door Delivery/Collection

Call 07954 585 271

 

Equinox Couriers

  Competitive Prices

Professional Service

Customer Focused

Fully Insured

Personal

Fast

Reliable

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

We Accept

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