FAQ'S
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Get the answers to your
questions here:
-------------------------------------------------------------------- Q.
How soon can you collect my delivery? A.
We aim to collect within 1 hour of your call, although 90% are
collected within 30 minutes... (time of day and traffic
conditions allowing). -------------------------------------------------------------------- Q.
How do I know when my delivery has been made? A.
We can ring, sms or email you once we have dropped off your
goods. We will also inform you of the time of delivery and the
name of the person who signed for it. -------------------------------------------------------------------- Q.
How can I pay for the delivery service? A.
Cash on collection or delivery, company cheque, bacs or by
card. We
accept:
Early Payment Discounts
For Business Customers
- Gold Payment:
Pay within 7 days and receive 5%
- Silver Payment:
Pay within 14 days and receive 3%
Standard
Payment Terms Are 30 Days From Invoice -------------------------------------------------------------------- Q.
What time do you deliver?
A.
We can deliver your goods at anytime you request. We provide a
24 hour day and night service. -------------------------------------------------------------------- Q.
Are my goods insured? A.
Yes we are insured to the value of £25,000. We can increase
this for very valuable loads on request but an additional
special cover charge will need to be made. -------------------------------------------------------------------- Q.
What services do you provide? A.
We provide the following services:
- 24 Hour On-Demand Collection
- Urgent Deadline Delivery
- Pre-Planned Logistics Service
- Contract Delivery
- Immediate Response
- Postcode To Postcode Pricing
- Wide Range Of Vehicles
- Direct European Services
- All Goods Fully Insured
- Immediate Proof Of Delivery: Phone, SMS, Email
- Bespoke services tailored to your needs
We offer a very flexible service and will be happy to
discuss your requirements
Call 07954 585 271
Email: sales@equinoxcouriers.com
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Not got the answer you were looking
for?
Email your question to:
sales@equinoxcouriers.com
Round The Clock Delivery Service!
Competitive Prices: Fast & Reliable
24 Hour On-Demand Collection | Urgent
Deadline Delivery
Pre-Planned Logistics Service | Contract Delivery |
Immediate Response
Postcode To Postcode Pricing | Wide Range Of Vehicles | Direct
EU Services
All Goods Fully Insured | Bespoke Services Tailored to Your
Needs
Immediate Proof Of Delivery: Phone, SMS, Email
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